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FREQUENTLY ASKED QUESTIONS

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Booking related

Amendments & Cancellations

If you need to make any changes to your booking please contact TES Tour via phone or email.

To cancel a booking, please contact TES Tour directly via email or phone so that we can assist you. Cancellation charges will be applicable as per the activity’s cancellation policy.

Cancellation charges vary for each product and are listed on the product pages, under the “Book Now” button for your reference. Usually, cancellation policy is:

- For a full refund, cancel at least 24 hours in advance of the start date of the experience.

Pickup time & Meeting point

For most of online bookings, pickup & drop-off is included to the service. At the end of your booking, there will be a question about "Pickup Location", so please mention your hotel name in that blank.

 

If You didn't book your hotel yet, You can just write that You didn't book the hotel. But please contact TES Tour Baku at least 24 hours before travel to provide your accommodation details.

 

Weather & Dress code

Here are some average weather facts about Azerbaijan:

  • During the month of May and September you are most likely to experience good weather with pleasant average temperatures that fall between 20 degrees Celsius (68°F) and 25 degrees Celsius (77°F).
  • On average, the warmest month(s) are July and August.
  • Baku has dry periods in February, April, May, June, July, August and September.
  • On average, the warmest month is July.
  • On average, the coolest month is January.
  • November is the wettest month in the regions out of Baku.
  • July is the driest month.
  • Winter starts in the regions (snow in Guba and Gabala) from the 2nd half of the November. Snow remains until the 1st week of March.

 

Visa to Azerbaijan

An e-Visa can be obtained easily anywhere with an internet connection and it saves time that you would otherwise spend on visa applications at Azerbaijani foreign representations or at the ports of entry into Azerbaijan (if you are eligible).

 

Click the link below to go to the e-visa website of Azerbaijan:

https://evisa.gov.az/en/

 

More questions? There is the FAQ section of e-visa:

https://evisa.gov.az/en/apply-faq

 

More questions? :)

Contact us

 

Admission Fees

Dear guests, here You can find the all admission fee rates for the places we visit in our tours and activities. Prices are mentioned for per adult.

 

Baku City Tour (Walking):

Shirvanshahs' Palace: 15 AZN

 

Day Trip Baku tour:

Gobustan National Park: 10 AZN

Ateshgah Fire Temple: 4 AZN

Yanar dag burning mountain: 9 AZN

 

Gabala & Shamakhi Tour:

Tufandag Cable Car: 22 AZN

 

Sheki Tour:

Sheki Khan's House: 5 AZN

Albanian Church: 3 AZN

 

Reserve Now & Pay Later

This is the commitment-free way to make plans while staying flexible. We reserve your spot, and you can pay any time you want—or let auto-pay take care of it two days before your experience. Secure your spot with ease, stay flexible, and never miss out.

 

1. Find your experience

Choose the experience you want knowing you can secure your spot without being locked in. So if your plan (or the weather) changes, you can make the adjustment.

 

2. Make reservation

When you're ready, we'll collect some info to reserve your spot for any available dates in the calendar.

 

3. Enjoy your experience

Once you've secured your spot and made your plans, you're all set! There isn't much else to do besides have a great time (or start the search for your great adventure).

"Reserve Now & Pay Later" allows you to make a confirmed reservation for most of our tours and activities with no upfront payment! Your place will be reserved, and You will receive the booking voucher to your email as soon as the activity is confirmed for the date You chose.

Final payment is due two (2) days prior to your selected travel date and will be deducted from the credit card provided at the time the reservation was made. You can change your payment method later and pay by cash before the start of the activity.

Yes! You can reserve now and pay later by cash. If You want to make payment as in cash, our cashiers will collect the payment from You before the activity start on the day of travel.

In case of no-show, the Cancellation Policy for that activity will apply, and your credit card will be charged according to the cancellation rules. Cancellation rules are listed on the product pages, under the “Reserve Now & Pay Later” button for your reference.

 

No deposit is required, however you are making payment in amount of one (1) dollar with your authorized credit card at the time of making your reservation. This payment is only to validate your credit card. Thus, it avoids any possible spam reservation requests and gives us better backround to serve our guests thoroughly.